These Terms and Conditions explain how you can use the Sovellea Home LLC website. This covers what is included in your purchases. By browsing, creating an account, or placing an order, you agree to these Terms, our Privacy Policy, and our Refund and Return Policy. Please do not use the site if you do not agree to these terms.
1. Who we are
Sovellea Home LLC (Sovellea) is a US online retailer. We specialize in high-quality items from our catalog. We focus on providing you with great products, straightforward support, and reliable shipping across the United States. Listings, photos, and descriptions show the items we currently carry. Please review all product details before you make a purchase.
2. Using the site and your account
- Provide accurate and complete information when placing an order or creating an account.
- Keep your login credentials confidential. You are responsible for all activity conducted under your account.
- Report any unauthorized use or concerns promptly to luyen.amz97@gmail.com.
You may not use the site for fraud, illegal activity, interfering with its operation, attempting unauthorized access, or copying or distributing site content without explicit permission.
3. Products and orders
We sell the items listed in our catalog. Our inventory includes Coffee Mugs, Fleece Blankets, Throw Blankets, Travel Mugs, and Weighted Blankets. Because these are physical goods, slight variations in color, size, or weight are normal. These variations do not count as a defect. Descriptions, pricing, and availability may change without notice. We reserve the right to refuse or cancel an order due to pricing errors or stock issues. If we cancel an order after payment is processed, we will refund the amount using your original payment method.
Placing an order is an offer to buy. A contract is formed when we accept the order by sending confirmation or by processing shipment.
4. Pricing and payment
- Prices are listed in US dollars (USD). They may include applicable taxes shown at checkout.
- You can pay at checkout using Cards (Visa, MasterCard, etc.), Apple Pay, Google Pay, or Amazon Pay, when those options are available.
- If you use Amazon Pay, please use the store Order ID when contacting us. Do not use a marketplace order number.
- We use commercially reasonable measures to protect the information you submit at checkout.
5. Shipping and delivery
We ship within the United States to the address you provide. Orders are typically processed within 1 to 3 business days after payment is confirmed. They are then handed to a carrier. Delivery time depends on the carrier. Please provide a complete and accurate shipping address. We are not responsible for delays caused by carriers, weather, or incorrect address information you supplied. Risk of loss passes to you when the carrier takes the package.
6. Returns and refunds
Returns, exchanges, and refunds are governed by our Refund and Return Policy. That page details eligibility, time limits, and the process for requesting a return. Approved refunds are typically processed within 5 to 10 business days after we receive and inspect the returned item. Refunds are processed using your original method of payment.
7. Intellectual property
Text, images, and logos on this site belong to Sovellea Home LLC or our licensors. You may not copy, scrape, or reuse that content for commercial purposes without written permission. Product names in listings describe the goods we carry. They are not a claim that we mine, cut, or manufacture every item.
8. Disclaimer and limitation of liability
The site is provided as is. We do not guarantee that the site will be uninterrupted or error-free. To the fullest extent permitted by law, Sovellea Home LLC is not liable for indirect, incidental, special, or consequential damages arising from your use of the site or products purchased through it. We limit our total liability for any claim related to an order to the amount you paid for that order, unless the law prohibits this limitation. Please handle all physical items with reasonable care and follow any care notes provided on the specific product page.
9. Changes to these Terms
We may update these Terms from time to time. The version posted on this page is current. Continued use of the site after any changes means you accept the updated Terms. Please review this page before placing an order.
10. Governing law
These Terms are governed by the laws of Albuquerque, NM, USA. We do not consider conflict-of-law rules. Disputes arising from these Terms or your use of the site will be heard in a court of competent jurisdiction there. Applicable consumer law may dictate a different venue.
11. Contact
If you have questions about these Terms, you can contact us:
- Email: luyen.amz97@gmail.com
- Phone: 344-328-547
- Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, Albuquerque, NM
- Website: https://sovelleahome.online/
By using this website or completing a purchase, you confirm that you have read and agree to these Terms.